1. How to withdraw
- Open the Wallet tab and choose an amount up to your balance (minimum shown in the app).
- Enter the WhatsApp code we send you.
- The money is set aside at once and sent to your UPI id - usually within minutes, or after our team checks it.
2. When a withdrawal is checked first
To protect your money, a withdrawal waits for our team when, for example, it is over the automatic limit, your UPI id changed recently, your account is new, an earlier payout failed, or a report is open. Checked withdrawals are normally paid within 1 working day; when paid by hand you will see the payment screenshot in the app.
3. If a payout fails
If the bank or UPI app returns a payout, the full amount goes back to your wallet and you are told why. Check your UPI id and try again the next day.
4. Tax
If your payouts in a financial year cross the limit the law sets, we may ask for your PAN before paying further, and deduct tax at source where required.